Frequently Asked Questions

Everything you need to know about your order and our latest drops.

When will my order ship?

Due to the nature of our limited drops, please allow 7-14 business days for order processing and verification. Shipping times vary based on your location and the specific collection.

What is your return policy?

All sales are final. Due to the exclusive and limited nature of our releases, we do not accept returns, exchanges, or cancellations once an order has been placed.

How can I track my package?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.

Are the products authentic?

Yes, all products purchased directly from our official online store are 100% authentic. We recommend avoiding third-party resellers to ensure product legitimacy.

Do you ship internationally?

We offer worldwide shipping to most countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.